Ahmed Alsaleh

Business Communication Specialist

Safwa, Saudi Arabia +966-546880766 alsaleha528@gmail.com www.meedo51.com

About Me

Professional Summary

Highly motivated and adaptable professional with a strong work ethic and exceptional interpersonal skills. Proven ability to lead teams, manage projects, and deliver results in fast-paced environments. Adept at mastering new skills, building relationships, and driving organizational success through effective communication and problem-solving.

Core Competencies

Leadership & Team Management
Crisis Management
Cross-Cultural Communication
Customer Relationship Management
Social Media Marketing
Community Engagement
Sales & Marketing Strategy
Web Design & Development

Professional Experience

08/2023 - 08/2025

Tourism Consultant

Full Stop Company | Dammam, Saudi Arabia

  • Organized and coordinated domestic and international tours, ensuring seamless travel experiences for clients.
  • Advised customers on travel itineraries, accommodations, insurance, and currency exchange.
  • Customized travel plans based on individual preferences, budgets, and requirements.
  • Built strong client relationships through exceptional service and attention to detail.
09/2023 - 08/2025

Social Media Manager

Abo Alrehi Trading | Dammam, Saudi Arabia

  • Directed end-to-end social media for Abo Alrehi Trading, implementing data-driven strategies that increased brand visibility and engagement.
  • Managed content calendars and analytics, optimizing campaigns to achieve 2.5× follower growth and 60% higher web traffic.
  • Delivered monthly performance reports with insights and recommendations to guide marketing decisions.
09/2023 - 08/2025

Website Manager

Abo Alrehi Trading | Dammam, Saudi Arabia

  • Developed and customized the company’s Salla.sa e-commerce store, improving load time by 40% with a mobile-first design.
  • Managed daily operations, SEO, and promotions, increasing organic traffic by 50%.
  • Automated email/SMS workflows, recovering 8% of lost sales monthly.
  • Aligned site content with marketing campaigns for a seamless omnichannel experience.
01/2015 - 07/2017

Customer Service Manager

Tamimi Markets | Dammam, Saudi Arabia

  • Built strong relationships with customers and team members, fostering a welcoming and productive work environment.
  • Recognized for exceptional performance in the sales department, leading to a promotion to Sales Department Supervisor within six months.
  • Oversaw customer service operations, ensuring high standards of satisfaction and efficiency.
01/2022 - 10/2022

Shift Supervisor

Starbucks | Charlotte, NC, USA

  • Led and motivated teams to meet production demands and maintain high service standards.
  • Trained and mentored team members on company policies, procedures, and customer service excellence.
  • Collaborated with fellow supervisors to ensure smooth shift transitions and operational efficiency.
  • Promoted a positive work environment aligned with the company's mission and values.
06/2013 - 12/2013

Banking Customer Service Intern

National Arab Bank | Safwa, Saudi Arabia

  • Assisted customers with account openings, including checking, savings, and credit card accounts.
  • Promoted bank products and services, highlighting benefits to potential clients.
  • Addressed and resolved customer concerns, ensuring a positive banking experience.

Volunteer Experience

08/2021 - 12/2021

Digital Navigator

Charlotte Digital Navigators | Charlotte, NC

  • Provided digital literacy support to individuals, helping them navigate online services and tools.
  • Assisted with troubleshooting technical issues and improving digital access for underserved communities.
10/2019 - 12/2019

Volunteer

OurBridge Organization | Charlotte, NC

  • Supported children from diverse backgrounds in building communication and cultural understanding.
  • Assisted with homework and educational activities, fostering a positive learning environment.

Education

Bachelor of Arts in Communication

Organizational Concentration

Queens University of Charlotte | Charlotte, NC

Graduated: 12/2021

Cum Laude (GPA: 3.56) Dean's List

Associate's Degree in Marketing

College of Technology at Dammam | Dammam, Saudi Arabia

Graduated: 06/2013

Second Degree of Honor (GPA: 4.52)

Certifications

Social Media Marketing Certification

Hootsuite Academy

07/2021

Covered content strategy, audience engagement, and ROI-driven social media campaigns.

Hootsuite Platform Certification

Hootsuite Academy

07/2021

Mastered platform tools for scheduling, analytics, and multi-channel social media management.

Achievements & Awards

King Abdulaziz Scholarship

Awarded for academic excellence.

Queens University of Charlotte Scholarship

Merit-based scholarship recipient.

Saudi Arabian Boy Scouts Association Medal

Recognized for leadership and community service.

Cum Laude & Dean's List

Academic honors for outstanding performance.

Publications

News Article

"Think Charlotte Rents are High? Be Glad You're Not in…"

Published in WFAE, Queens University News Service Archives, The Charlotte Ledger, Charlotte Journalism Collaborative.

Skills & Expertise

Languages

Arabic Native
English Fluent

Technical Skills

HTML
CSS
JavaScript
Hootsuite
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CRM Tools

Get In Touch

Location

Safwa, Saudi Arabia 32833

Phone

+966-546-688076

Email

alsaleha528@gmail.com

Website

www.meedo51.com